Return & Refund Policy – Suboor

At Suboor, your satisfaction is our priority.
We offer a 7-day Return & Refund Policy to make your shopping experience worry-free.

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1. Eligibility for Returns

You can request a return or exchange within 7 days of receiving your order if:

• The item is unused, unwashed, and unworn.

• The product is in its original packaging with all tags attached.

• Proof of purchase (order number or receipt) is provided.

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2. Non-Returnable Items

We cannot accept returns for:

• Items that have been worn, washed, damaged, or altered.

• Sale or discounted items, unless they arrive damaged or defective.

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3. Refund Process

• Once we receive and inspect the returned product, we will notify you about the refund status.

• Approved refunds will be issued via your original payment method or as store credit, within 5–7 working days.

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4. Exchange

You can choose an exchange instead of a refund if the product you want is available in stock.

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5. Return Shipping

• Customers are responsible for return shipping costs unless the product was defective or incorrect.

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6. Contact Us

For return or refund requests, please contact us at:

📧 Email: suboorstore@gmail.com
📞 Phone: 0319-3793341